Kochi Blue Spikers (Company name- M LIGA SPORTS EXCELLENCE PVT LTD) strives to ensure customer satisfaction and offers the following refund guidelines for our online courses:
Eligibility for Refunds
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Full refunds are available if requested within 7 days of course purchase, provided the course has not been accessed beyond the first module.
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Refunds are not provided for:
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Partially completed courses
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Courses purchased under promotional or discounted rates.
How to Request a Refund
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Email [insert email/contact details] with your order details, proof of purchase, and the reason for the refund request.
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Refund requests will be reviewed and processed within 7-10 business days if eligible.
Course Cancellation
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If Kochi Blue Spikers cancels or discontinues a course, full refunds will be issued to all enrolled participants.
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In the event of technical difficulties or platform issues, we will offer reasonable alternatives or extensions to ensure access to the course materials.
Non-Refundable Items
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Certificates of completion.
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Courses completed in full or nearing completion.
